Matt Hale
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Announcing new self-service options!
Welcome to your new self-service one-stop shop for help with store support
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Tax Application Reference Guide
Use this guide for reference when working in the tax application on behalf of a customer. If you have questions or need to troubleshoot, send a ticket to the support team.
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How to clear printer paperjam
This document contains instructions for clearing a paperjam for the Samsung printer. Regular paper, envelopes, or specialty paper may get stuck or jammed in the printer. Follow the instructions to ...
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2018 Tax Brackets Explained
Update (1/2/2018): This is report has been updated to reflect the tax changes that went into effect January 1, 2018. With the passage of the Tax Cuts and Jobs Act (TCJA), many tax brackets, thresho...
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Tax Reform Calculation Help
2018 Tax Reform Calculator With the passage of the Tax Cuts and Jobs Act (TCJA) last December, many Americans are wondering what will actually happen to their tax liabilities when they file their ...
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Printer Installation - Look Here First
First Support Contact: the Help Desk for all printer and installation related issues. Supported: Hardware installation and maintenance of company-owned and User Services approved computers, periph...